Frequently Asked Questions (FAQs) are an essential feature for any website, especially when you receive a high volume of emails from users—be they potential customers, bloggers, commenters, or casual visitors.
In many cases, the questions you're asked tend to follow similar patterns. Without an FAQ section, this often leads to spending time crafting the same response multiple times. By anticipating common queries and providing clear, concise answers in one centralized place, you not only save time but also enhance the user experience and reduce communication delays.

This plugin is a highly profitable and time-saving solution for your website. It allows you to create and manage a list of the most commonly asked questions from users—whether they’re customers, bloggers, or general visitors.
Instead of responding manually to repeated inquiries via email, you can simply direct users to your organized FAQ section. In many cases, visitors may even find the answers themselves while browsing, reducing your support workload and enhancing user satisfaction.
By addressing frequent queries proactively, this plugin streamlines communication and helps you focus on more meaningful interactions.

Empower Users with Instant Answers — and Drive Better Conversions. Delays in getting answers can hold back your users from making timely decisions—whether it's purchasing, signing up, or exploring your offerings. In many cases, those delays result in lost opportunities, as users may leave your site entirely or require follow-up outreach to re-engage them.
By integrating an FAQ system, you equip your website with instant clarity. Users can find accurate information from start to finish—without waiting for replies. This not only improves user experience but also boosts trust and encourages faster action.

In today’s fast-paced world, users rarely have the time or patience to sift through lengthy content. That’s why our FAQ plugin is designed to deliver information in a quick, accessible, and visually engaging way.

Key Features

Group FAQs by categories

FAQs can be grouped of categories for their easy navigation and listing on your website. Users would be able to find their required information in categorical display.

Visibility Privacy for Each FAQ

Each FAQ can be made visible based on the Member Level, Network and Profile Type of the member who view it.

Allow People to Rate

Your users can give rating on the FAQs on your website. You can choose to display the FAQs on your website based on the rating, so that people can read most rated FAQs first.

Allow People to Comment, Like and Share

Your users can Comment and Like on individual FAQ thereby enabling your users to express their thoughts and liking for an FAQ. This will help other people visiting the same FAQ on your website.

Tag Keywords for Better Searching

You can add tags to FAQs which will help your users to easily and quickly search the questions of their interest.

Simple and Clear View Page for FAQs

This plugin provides very simple and clear view page for the FAQs on your website which is appropriate to display the information very neatly and easily readable.

Support

If you face any problem with our app then feel free to contact us at: app@echoit.in

We will resolve your issues within 24 hours (Mon to Fri). We will also welcome your valuable suggestions. So that we can implement them in our future releases.